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TSB branch closures

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TSB has announced that two of its branches in Cheshire will be closing next year – including Chester and Congleton.

TSB said: “We know the way many of our customers do their banking is changing and continues to change.

“In the last two years we’ve seen a 17% decrease in the number of overall transactions in our branches.

“2.5 million of our customers now choose to bank online, with over 1 million accessing their account on our mobile app.

“We want to make sure we meet the future needs of our customers, as well as having the right number of branches.

“So while we continue to invest in existing and new services and technology, this will mean closing some branches.”

It added: “Under the Access to Banking Standard we’ve committed to carrying out a local, comprehensive Branch Review to understand how any closures might affect the community, before we make the decision to close a branch.”

The closures follow similar moves by RBS last year.

 

More details on the TSB closures can be found by clicking on the corresponding links.


Chester (closing 2nd June 2020)

4 Eastgate Row, Chester, Cheshire, CH1 1LF


Congleton (closing 20th October 2020)

13 High Street, Congleton, Cheshire, CW12 1BN


 

The bank added: “We’re working closely with customers and the community to provide extra support during these changes. We want to make sure that we also help customers who find travel difficult or need extra help with their banking.

“We have a team of specialist mobile local bankers to help guide customers through the changes and find suitable banking alternatives.”

 

For more information about the closures, click here.

 

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